Call Centre & Dialer
Calls made from the same place leads and WhatsApp already live.
Your team dials directly from the workspace. Calls are logged against the lead automatically — no separate call sheet, no asking 'did anyone call this person yet?' Leads can be distributed to agents automatically, so follow-up doesn't depend on who happens to notice a new enquiry first.
The details that make this useful day to day
Click-to-call from any lead
Call directly from a lead's record — no switching to a separate dialer app or phone.
Automatic call logging
Every call's outcome, duration and notes are saved against the lead automatically.
Lead distribution to agents
New leads are assigned to available team members automatically, based on rules you set.
Call recordings
Recordings are stored against each lead for training, quality checks or dispute resolution.
Agent activity view
See call volumes and outcomes per team member, without asking anyone for a manual update.
Missed-call follow-up
Missed calls trigger a reminder or an automatic WhatsApp message, so the lead isn't lost.
Often used alongside Call Centre & Dialer
Want to see Call Centre & Dialer set up for your team?
Tell us how your team currently handles this, and we’ll show you what changes.
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